Privacy Policy

Last Updated: 6 February 2026

Introduction

Inveraxo ("we," "our," or "us") is committed to protecting the privacy and personal information of indigenous communities and individuals who use our financial education services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our programs.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Register for our educational programs
Request printed materials or resources
Communicate with us via email or phone
Participate in surveys or feedback sessions

This information may include: name, email address, phone number, community affiliation, language preference, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We use this information to improve our website functionality and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our financial education programs and services
To respond to your inquiries and provide customer support
To send you educational materials and program updates
To improve our programs based on community feedback
To communicate with you about our services in your preferred language
To comply with legal obligations under Mexican law
To protect against fraudulent or illegal activity

Sharing of Information

We respect the privacy of indigenous communities and do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With community facilitators who deliver programs in your area (with your consent)
With partner organizations working directly with your community (with your consent)
With service providers who assist us in operating our website or programs (under strict confidentiality agreements)
When required by Mexican law or to protect legal rights
With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Mexican data protection law (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), you have the following rights:

Access: Request information about what personal data we hold about you
Rectification: Request correction of inaccurate or incomplete personal data
Cancellation: Request deletion of your personal data
Opposition: Object to certain processing of your personal data
Revocation of consent: Withdraw consent for data processing

To exercise these rights, please contact us at info@inveraxo.com or +52 961 638 5541. We will respond to your request within 20 business days as required by Mexican law.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Inveraxo
15a C. Ote. Sur 1506
Tuxtla Gutiérrez, Chiapas, Mexico
Phone: +52 961 638 5541
Email: info@inveraxo.com